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199 Longevity

Shippingand delivery

Clear destination eligibility, dispatch and tracking information for orders sent from the United Kingdom.

Dispatch from the UK

We aim to process orders within 1–2 business days.

Free shipping to supported destinations

There is no shipping charge when checkout accepts the delivery address.

Tracked after dispatch

Tracking information is sent by email when the carrier receives your order.

Where we currently ship

Checkout currently accepts delivery addresses in the destinations listed below.

  • United StatesUS
  • CanadaCA
  • United KingdomGB
  • AustraliaAU
  • GermanyDE
  • FranceFR
  • ItalyIT
  • SpainES
  • NetherlandsNL
  • BelgiumBE
  • AustriaAT
  • SwitzerlandCH
  • SingaporeSG
  • Hong Kong SAR ChinaHK
  • JapanJP

If your destination is not listed, checkout cannot currently accept that delivery address.

Delivery timing

Delivery time depends on destination, carrier operations and customs clearance. We therefore do not publish one universal delivery time. Any estimate is indicative rather than a guaranteed delivery date.

Using your tracking information

The dispatch email contains the carrier and tracking link for your order. Tracking is the best source for route-specific updates after dispatch.

Tracked after dispatch

If tracking has not updated for an unusual length of time, contact us with your order number so we can review it with the carrier.

Customs, duties and local requirements

The recipient is responsible for customs duties, import taxes and local requirements unless checkout expressly states otherwise. Charges and clearance decisions are set by local authorities and are outside our control. Check the rules that apply at your delivery destination before ordering.

Order processing

Processing
We aim to prepare orders within 1–2 business days. Weekends, public holidays or operational checks can add time.
Tracking
We email tracking after dispatch. Check the address and email entered at checkout carefully.
Carrier
The carrier is selected according to destination and service availability and is identified in the dispatch email.