Dispatch from the UK
We aim to process orders within 1–2 business days.
Shippingand delivery
Free shipping to supported destinations
Tracked after dispatch
Tracking information is sent by email when the carrier receives your order.
Where we currently ship
- United StatesUS
- CanadaCA
- United KingdomGB
- AustraliaAU
- GermanyDE
- FranceFR
- ItalyIT
- SpainES
- NetherlandsNL
- BelgiumBE
- AustriaAT
- SwitzerlandCH
- SingaporeSG
- Hong Kong SAR ChinaHK
- JapanJP
If your destination is not listed, checkout cannot currently accept that delivery address.
Delivery timing
US deliveries typically take about 5 business days after dispatch. Timing for other destinations depends on the carrier and customs clearance; estimates are not guaranteed delivery dates.
Using your tracking information
The dispatch email contains the carrier and tracking link for your order. Tracking is the best source for route-specific updates after dispatch.
Tracked after dispatch
If tracking has not updated for an unusual length of time, contact us with your order number so we can review it with the carrier.
Customs, duties and local requirements
The recipient is responsible for customs duties, import taxes and local requirements unless checkout expressly states otherwise. Charges and clearance decisions are set by local authorities and are outside our control. Check the rules that apply at your delivery destination before ordering.
Order processing
- Processing
- We aim to prepare orders within 1–2 business days. Weekends, public holidays or operational checks can add time. Orders received after 2 pm UK time are processed from the next business day.
- Tracking
- We email tracking after dispatch. Check the address and email entered at checkout carefully.
- Carrier
- The carrier is selected according to destination and service availability and is identified in the dispatch email.