RETURNS& REFUNDS
90-day satisfaction guarantee. No questions asked.
90-DAY SATISFACTION GUARANTEE
Try PCC1™ risk-free. If you're not completely satisfied within 90 days of delivery, we'll refund your purchase in full. No return shipping required.
[ How to Request a Refund ]
Contact Us
Send your order number and reason for return via our contact form
Confirmation
We'll confirm your refund request within 24 hours
Refund Processed
Your refund is processed within 5–7 business days to your original payment method
[ Policy Details ]
Eligibility
All orders are eligible for a full refund within 90 days of delivery. This applies to both one-time purchases and subscription orders.
No Return Required
You don't need to return the product. We trust our customers and want to make the process as simple as possible. Just email us your order number.
Refund Method
Refunds are processed to your original payment method. Credit card refunds typically appear within 5–10 business days depending on your bank.
Subscriptions
Subscription orders can be refunded individually. If you'd like to cancel your subscription to prevent future charges, let us know in your refund request email.
[ Damaged or Missing Orders ]
If your order arrives damaged or doesn't arrive at all:
- •Damaged: Email us with photos of the damaged product and packaging. We'll ship a replacement at no cost.
- •Lost in transit: If tracking shows delivered but you haven't received it, contact us within 7 days and we'll investigate with the carrier.
- •Never shipped: If you haven't received tracking within 3 business days, email us and we'll sort it out immediately.