Legal
Privacy policy
Last updated: 21 July 2026
Introduction
199 Biotechnologies (SG) Pte. Ltd. (we, our, us) respects your privacy and is responsible for the personal data described in this policy. This policy explains how we collect, use, share, retain and protect information when you visit PCC1.shop, contact us or place an order.
Information we collect
We collect information you provide directly, including your name, email address, shipping and billing details, order history and support communications. Stripe processes payment details; we do not store complete card data. If you consent to optional analytics, we collect device and browser information, site interactions, a privacy-preserving visitor identifier derived from a one-way hash of network and browser data, country-level location and marketing click identifiers present in the arrival URL.
How we use information
We use personal data to process and fulfil orders, send transactional and shipping updates, operate subscriptions, respond to requests, prevent fraud and abuse, maintain reliable services, measure the shop when you have consented to analytics, improve the website and comply with legal and accounting obligations.
Cookies and browser storage
Essential storage supports core site functions and records your consent choice. Optional analytics runs only after you accept it and uses browser localStorage or sessionStorage to maintain session and attribution identifiers. You can change the effect of your choice by clearing site data in your browser; the consent banner will then be shown again.
Who receives data
We disclose only what is necessary to service providers that support payments, hosting, email, analytics you have consented to, fraud prevention and order delivery. Stripe processes payments and delivery providers receive the information needed to ship an order. We do not sell personal data.
Security
We use administrative and technical safeguards appropriate to the data and service. No internet service can guarantee absolute security. Complete payment-card information is handled by Stripe and is not stored on our servers.
Your choices and rights
Depending on applicable law, you may ask to access, correct, delete or receive a copy of personal data, or object to or restrict certain processing. Marketing email includes an unsubscribe route. Use our contact form to make a privacy request; we may need to verify your identity before acting on it.
Retention
We retain personal data only for as long as needed for the purposes described here, including fulfilment, support, fraud prevention, legal, tax and accounting requirements. Retention periods differ by record type and applicable obligation.
International transfers
Our company and service providers may process data outside your country of residence. Where required, we use appropriate contractual or legal safeguards for international transfers.
Controller and governing law
The data controller is 199 Biotechnologies (SG) Pte. Ltd., Singapore. Our handling of personal data is governed by applicable Singapore law, including the Singapore Personal Data Protection Act (PDPA), alongside any mandatory rights that apply where you live.
Contact
Use the contact form for privacy questions or rights requests. Address your request to 199 Biotechnologies (SG) Pte. Ltd., Singapore and include enough information for us to identify and respond to it.