Legal
PRIVACY POLICY
Last updated: January 2025
Introduction
199 Longevity Pte. Ltd. ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
Information We Collect
We collect information you provide directly: name, contact information, email, shipping address, payment information (processed securely by Stripe), order history, and communications with our support team. We also automatically collect device and browser information, IP address, approximate location, and site interaction data.
How We Use Your Information
We use your information to process and fulfill orders, send confirmations and shipping updates, respond to inquiries and provide support, improve our website and products, and comply with legal obligations.
Cookies
We use essential cookies to enable basic website functionality. We also use analytics cookies to understand how visitors interact with our site. You can manage your cookie preferences through our cookie consent banner.
Data Sharing
We share your data only with Stripe for secure payment processing, shipping providers to deliver your orders, and analytics services to improve our website. We never sell your personal data to third parties.
Data Security
We implement appropriate security measures to protect your personal data. Payment information is processed securely by Stripe and never stored on our servers.
Your Rights
You have the right to access your personal data, correct inaccurate data, request deletion of your data, object to processing of your data, and data portability. To exercise these rights, please use our contact form.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting requirements.
International Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
Contact
For privacy-related inquiries, please use our contact form — 199 Longevity Pte. Ltd., Singapore